You may not have the time to get to a Trust Bank branch or it may be after regular business hours — so how do you access your account? Trust Bank has easy way to serve your banking needs using any phone, whether you are at home, office, or on the road. Trust Bank’s phone banking is absolutely free. This service performs balance query and mini statement of a customer via phone. Mini statement contains last five debit and credit transactions including balances. This service will soon include utility bill and fund transfer facilities. Phone Banking is available 24 hours a day, seven days a week.
TBL customers can access account information using any phone even after regular banking hours.
if any customer call to IT division number 8712072-4, 8712951-5 and press Ext -123, 111, 222, 444 then phone banking service will be enable to him after giving Pin code as per voice instruction.
Information available through Phone Banking:
Automatic IVR System:
- Balance Enquiry
- Last 3 Transactions
- Change PIN Code
- About bank products
- Currency Rates
- Loan repayment schedule
- Account statements
- Blocking/Unblocking Visa Cards
- Accessing the bank's hot line
You may download the application form above or collect it from any branch of Trust Bank.
Please submit this form to your respective branch to obtain the desire PIN Code.
After receiving the PIN Code, you may call 8712072-4, 8712951-5 and press Ext -123, 111, 222, 444.
Phone Banking service will be enabled after giving Account Number and PIN Code as per voice instruction.